Frequently Asked Questions
Everything you need to know about shopping pre-loved luxury and vintage apparel.
How do you verify the authenticity of your items?
Every item at Haberdashery Resale undergoes a rigorous multi-point inspection by our team of luxury experts to ensure 100% authenticity before being listed.
What is the condition of the clothing sold?
We specialize in high-quality resale. Each product page includes a detailed condition report ranging from 'New with Tags' to 'Excellent Pre-owned,' noting any minor imperfections.
What is your return policy for resale items?
To maintain our competitive pricing, we offer a 14-day return window for store credit only, provided the original security tags remain attached and the item is in its original condition.
How long does shipping take?
Standard orders are processed within 2 business days. Domestic shipping typically takes 3-7 business days, while international delivery times vary by destination.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred.
Can I sell my own designer items through Haberdashery Resale?
We are always looking for premium stock. Please visit our 'Consignment' page to submit photos of your items for a preliminary valuation and instructions on how to ship them to us.